Returns & Refunds Policy

At Sweet Bloom Coffee, we strive for excellence in every roast; however, due to the perishable nature of coffee, we cannot accept returns on roasted beans. If you are dissatisfied with your order or received incorrect merchandise, please contact our team within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief description of the issue regarding your coffee or brewing gear.

• 2.
  Provide Documentation

  For damaged items or incorrect shipments, please attach a clear photo of the product and the packaging to expedite your request.

• 3.
  Review Process

  Our quality control team will review your claim within 2 business days to determine eligibility for a replacement or store credit.

• 4.
  Resolution

  Once approved, we will ship a replacement bag immediately or issue a refund to your original payment method for non-perishable hardware.